“Trust is like the air we breathe. When it’s present, nobody really notices; when it’s absent, everybody notices.” – Warren Buffett

In consultant selection, trust isn’t just a value—it’s the invisible infrastructure on which successful partnerships are built. Yet too often, organizations rely on credentials, pricing, and slide decks, overlooking the critical human elements that determine real results. 

At Docent, we believe consultant selection should be more than a transactional process. Our approach goes deeper: it’s about building genuine trust from the outset. We facilitate interactive, real-time evaluation—helping you observe how consultants think through your unique challenges, how they engage with your teams, and how their communication aligns with your culture. Credentials and cost matter, but they’re just the beginning. The ability to establish trust, adapt in the moment, and create chemistry is what differentiates a trusted advisor from a service provider.

Why does this matter? Because when trust is present, collaboration flows naturally, challenges become opportunities, and outcomes exceed expectations. When trust is absent, even the best-devised plans falter, and the partnership quickly unravels. As Buffett reminds us, everyone notices when trust is missing.

We help clients go beyond the standard RFP, modernizing agreements to reflect real activities and mutual expectations. Our process emphasizes capability, chemistry, cost—and above all, trust. With decades of experience, we provide proven frameworks and coaching so you’re equipped to lead confidently, maximize value, and foster enduring relationships.

Selecting a consultant shouldn’t be about who looks best on paper—it’s about who you trust to be in the trenches with you. Let’s make consultant selection smarter, more human, and truly impactful.

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